We will gladly accept pieces for store credit or exchange if:
- The return request is initiated within 30 days of receipt
- The items are in new condition
- Note: items that are final sale and ineligible for return are pieces from the Warehouse Sale, Seconds Sale, Samples and Curated Sets
Click here to begin the return request process.
If you have a piece that arrived damaged or is damaged after use please email us at hello@jacksonhyde.com. Please include photos and a description of what happened and we will address the issue within 1-3 business days. Thank you!